Summary
Leasing agent and property manager with 5 years of experience in interpersonal skills and problem-solving and proven ability to manage multiple tasks and projects simultaneously, while working within a team.
Experience
Managed 285 units in a 36-building student housing portfolio servicing mainly the Rensselaer Polytechnic Institute and the Hudson Valley community college.
Led day-to-day operations of the portfolio including residential satisfaction and retention, the residential lifecycle activities, and maintaining occupancy above 80%.
Oversaw all leasing and marketing material, maintain rental rates proposed by annual budget, lease preparation, and the successful conversion from a prospective tenant to the tenant for more than 1,000 renters in this portfolio.
Responded to tenant complaints and serve as the liaison for corporate offices regarding the enforcement of landlord rules and regulations.
Prepared and executed the strategic marketing plan in order to attract new renters and retain current tenants.
Assisted the maintenance property manager with residential requests, turnover of units, and supervision of technicians and vendors.
Managed 285 units in a 36-building student housing portfolio servicing mainly Rensselaer Polytechnic Institute and the Hudson Valley community college.
Managed all aspects of leasing including the creation of all marketing material, replying to inquiries, coordinating showings, and lease preparation.
Built and fostered relationships with local business and academic facilities in order to promote and plan events both on and off campuses.
Provided daily and weekly vacancy reports to investors and maintained an average of 90% Occupancy throughout the school year.
Assisted Property Manager with turnovers. Inspected units, organized keys, posted notices, processed deposits and payments, created and sent tenant communications, and filed tenant leases and lease renewals.
Completed 75-hour Idaho real estate training course and licensing program and met with prospective buyers to identify their housing needs and develop a compatible list of properties.
Guided and assisted buyers for the successful closing of 1 land purchase and 1 investment property.
Prepared purchase and sale agreements in compliance with all Idaho Laws regarding the buying process and worked with real estate software platforms such as FormSimplicity and SkySlope.
Managed 165 residential units in a 27 building portfolio and proactively inspected, cleaned, and painted apartments.
Handled vacancies, created vacancy reports, collected and recorded rent, ensured timely renewals, served notices, and maintained 95% occupancy.
Maintained leases, maintenance requests, and tenant complaints as well as marketed units using Appfolio's CRM, Craigslist, and Facebook.
Scheduled and presented vacant units to prospective tenants, screened applicants; discussed property rules and leases.
Weekly inspections to common areas, delivery of mail, and individual complex evaluations.
Certifications
Skills
Industry Knowledge: Squarespace, Godaddy, Wix, Appfolio, Buildium, Yardi
Self Evaluation
Internship
Education
Projects
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Coursework
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