逗号简历

Managed key enterprise and government accounts, acting as the single point of contact with external executives, senior management, IT project teams, and business stakeholders.

Delivered highly complex product roadmaps, enhancements, client requests, and data analytics strategy. Strong interest in client experiences and analytics-enabled digital transformations (omnichannel, contact center resolution, IVR, and NLP).

Identified novel ways AI products can improve decisions, add value to consumers, and contribute to the advancement of ideas in APAC.

Pioneered and established a data analytics model for AI applications in APAC (machine learning, deep learning, and statistical models).

Led enterprise-level digital strategy and technology solutions for digital technology, automation, AI, and cloud opportunities for clients and end-users at Australia's largest university.

Managed the design of solutions and applications, using best-in-class methodologies, with a focus on modern engineering concepts, practices, and processes, including in-depth working knowledge of agile.

Provided proactive vendor management to support development opportunities with UIPath, Google Twilio, Slack, Uber, Salesforce, Apple, and WhatsApp.

Managed strategy, architecture, and the implementation for custom web applications within Digital.

Demonstrated experience managing enterprise-wide technology rollouts, including Facebook Workplace for staff located in Australia, Malaysia, and South Africa.

Trusted RPA advisor responsible for technology strategy, delivery, benefits realization, and cost analysis for financial transformational projects in major Australian banks.

Supported large enterprise innovation solutions - primarily in intelligent automation opportunities.

Certified in RPA adoption, deployment, training, and value creation for new business clients.

Developed responsive and integrated UI & UX designs for clients such as Woolworths, Boating, Fishing & Camping, and Dan Murphys based on their current mobile applications, digital signage, touch screens, and website requirements.

Managed Episub’s digital, brand and marketing strategy by designing, developing, and launching the company’s corporate website, managing various social media campaigns, and driving content, email, and social media marketing strategies.

Implemented digital marketing solutions: SEO, paid media (search and social), digital marketing material, online whitepapers, and technical reports, technical website blogs, digital email, and social media content.

Developed web and mobile applications for Monash University, from concept to product including augmented reality, chatbots, and web portals on Google, Salesforce, and AWS cloud.