Developed and implemented innovative revenue optimization strategies for seven newly acquired hotels over the past 18 months, each of which exceeded proforma expectations by a minimum of 30%.

Create forecasts and build dashboards to provide analytics to sales teams at seven hotels, each of which exceeded their current and future year goals by a minimum of 20%.

Achieved an average of 50% revenue growth year-over-year across my portfolio, an achievement that represents record-breaking revenue generation at each hotel.

Maintain long-term relationships with third party vendors such as Expedia and Booking.com, as well as high-profile clientele, in order to drive revenue and retention in my portfolio.

Conduct daily business review meetings, weekly pipeline review meetings, weekly strategy calls, and 1-1 meetings with internal and external stakeholders in sales, operations, marketing, and technical teams.

Implemented innovative strategy to track and convert a high volume of inbound and outbound leads, successfully selling over $2M within 10 months in the role, setting a company record.

Managed long-term relationships with repeat clients, helping to increase guest retention by 25% between 2018 and 2019.

Began mentorship with the Area Director of Revenue Strategy in the summer of 2019, which led to a promotion to Area Revenue Analyst.

Co-manage 35 team members in service to 60 families experiencing homelessness at San Francisco’s largest family shelter.

Supervisory responsibilities included onboarding and training new staff, providing one-on-one supervision/coaching on a weekly basis, and performance evaluation.

Exhibited strong organizational and leadership skills through the execution of several large-scale capital improvement projects.

Analyzed budget and advised organization on opportunities to reallocate funds through cost-savings in several areas.

Client success lead for high-volume studio in the NOPA district of San Francisco.

Oversaw program management for 200-hour teacher training program.

Recognized for ability to streamline processes and implement initiatives to increase sales and revenue.

Co-manage a team of 23 front office associates in a customer-facing management role at 362-room, luxury hotel in the financial district of San Francisco.

Recognized by leadership for strong problem solving and analytical abilities, leadership skills, relationship management, and ability to perform calmly under pressure.

Provided on-the-ground support to senior managers during management transitions at 3 hotels nationwide.

Project-managed the implementation of in-house reservations teams, including hiring and training new staff.

Successfully grew average daily rate by 10-20% in short time periods through implementation of sales strategies.

Used sophisticated analytical techniques to develop customer risk strategies & segmentation schemes, profiles, and other analytically based tools for driving new customer acquisition, existing customer management, and customer collections & recovery management.

Communicate policy changes and test recommendations, program approvals, MIS, and performance trends with key stakeholders, senior management, and external regulators.

Understood the impacts of policy changes to operations and closely operate with partners to mitigate the impact. Design modules for advanced score development and analytical tools.

Participated in the implementation of financial models in live operating environments within the organization.

Trained line and operating personnel in experimental design principles, data management, financial tracking practices, and model usage and problem detection.

Processed line renewals and maturing loans, modifications, extensions, releases, and assignments. Also managed annual review of relationships according to bank policies and procedures.

Collected client and project financial and other information including, as appropriate, borrowing base, covenant tracking, preparation of timely appraisal requests, completes environmental transaction assessments and monitoring any other items as necessary.

Performed construction loan administration and reviews, monitors borrowing base information including accounts receivable and inventory, and monitors all collateral performance as appropriate to continuously assess customer and loan status.

Analyzed customer data for signs of credit risk issues. Concluded creditworthiness through analysis of borrowers' risk profile.

Managed and gave oversight of customer relationships to retain and grow portfolios within prescribed portfolio limits. Included involvement in customer meetings, customer account maintenance, and helping to identify and sales opportunities within the portfolio.

Implement Investment Manager models based on clients' guidelines and program specifications such as asset allocation specifications.

Interacted as a liaison between Investment Managers, financial and Graystone advisors and clients.

Provided portfolio and individual account analysis, portfolio construction, implementation and daily management.

Managed and coordinate trade implementation and interact with the trading team, as well as 3rd party vendor Fi-Tek.

Participated in developing solutions and enhancements that drive business efficiencies and propel growth.

Reviewed, negotiated, edited, and drafted a variety of agreements, with a particular focus on media agency service client agreements, publisher agreements, NDAs, Saas licensing, data privacy agreements and GDPR policies, and platform vendor agreements.

Provided support to ensure that privacy policies and data regulations are followed and collaborated with attorneys, media operations, finance, security, risk, and account teams on a variety of matters.

Provided legal and best practices training to management and account teams, created and improved processes to maximize efficiencies and managed a team to ensure contracts are reviewed and approved according to best practices.

Created and implemented new processes and procedures for influencer work and provided support around influencer regulations, aid search media buying, signatures, internal checklists, and contract filing.

Drafted motions, opposition briefs, reply briefs, complaints, and demand letters and propounded and responded to the discovery.

Prepared legal research memoranda analyzing applicable law and facts and conducted third-party witness interviews.

Conducted potential client intake interviews, prepared witness declarations and witnesses for depositions, prepared for trial, argued motions in court, defended depositions, and conducted hard copy document reviews.

Conducted extensive document review using Relativity software; drafted memoranda, motions, discovery, oppositions, and replies to motions; conducted extensive document review; managed cases through complex civil litigation in both state and federal court; managed civil lawsuits brought under environmental laws such as CERCLA, the Clean Water Act, RCRA, Proposition 65, trespass, and nuisance; conducted research on insurance coverage issues; prepared compliance documents for clients; and attended depositions.

Drafted legal opinions and advisory memoranda in all areas of bankruptcy and researched and drafted memoranda for the judge’s review.

Drafted tentative rulings, reviewed documents for pending motions, prepared case discussions, and analyzed legal authority to determine their applicability to a particular case or issue.

Researched various topics to be included in a book on the history of New York, drafted paragraphs summarizing the various topics that were researched and verified, and entered enrollment data.

Prepared and conducted about 15 preliminary hearings, drafted responses to 1538.5 motions, and argued my response in court.

Drafted motions, researched various legal issues, reviewed electronic documents, assisted with preparing for trials, and assisted with daily calendar in misdemeanor court including drafting deals and speaking with proper defendants.

Researched termination notices for copyright reversions, organized and updated information for song database, entered data into song database, filed copyright paperwork with the U.S. Copyright Office, and supervised and approved payable hours for Copyright Department.

Reviewed electronic documents and sorted for pending lawsuits, researched and organized copyright paperwork for pending lawsuits, maintained files for songwriter agreements, composed copyright notices for sheet music, and performed general office duties.